Resolved :Problems accessing WESTLAW off-campus

May 21, 2013

This issue has now been resolved: please let us know via athens@bcu.ac.uk if you are still having problems accessing WESTLAW.

There are currently problems accessing

WESTLAWviaMyathenserror

 WESTLAW off-campus , we are working  to get this sorted as quickly as we can.

We will post here when this is resolved.


Resolved: Problems accessing Oxford Music and Art Online off campus

May 14, 2013

We have put a different route in place to access these services which should have resolved the problem , please let us know if you  still can’t login.

We have become aware of intermittent problems accessing Oxford Music and Oxford Art online services from off-campus.

We apologize for the lack of service,and are currently trying to find alternative routes where appropriate. As soon as this is resolved we will post here.

In the meantime if you can contact us at athens@bcu.ac.uk if you have problems,that will help us to diagnose the fault.


Trial of CINAHL Complete from EBSCO

April 24, 2013

We have taken out a month’s trial of CINAHL Complete from EBSCO, to evaluate it. Details of how to access the trial are here.

CINAHLComplete

If you want to feedback on this resource, please do so either here or contact  Ann Stairmand-Jackson, Assistant Liaison Librarian,Collection Management,Health.

CINAHL Complete will be cross searchable with our other databases from EBSCO.

Further information is available here as to coverage: http://www.ebscohost.com/academic/cinahl-complete.


Trial of Art Source from EBSCO

April 24, 2013

We have taken out a month’s trial of Art Source from EBSCO, to evaluate it. Details of how to access the trial are here.

EBSCOtrials

If yo want to feedback on this resource, please do so either here or contact Hugh Morgan Assistant Liaison Librarian, Collection Management, Art and Design.

Art Source will be cross searchable with our other databases from EBSCO.

Further information is available here as to coverage: http://www.ebscohost.com/academic/art-source.  


Resolved :Athens access for students

April 4, 2013

**We believe this issue to be resolved, if you are still having problems logging on please contact us via athens@bcu.ac.uk **

There is currently an issue with logging in to Athens resources owing to an upgrade our student records service, which seems to be mainly affecting off-campus access.  Our CICT colleagues are looking into this and will let us know when this is resolved.

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You should be able to access most e-journals and other resources (apart from Myilibrary e-books & market reports) via our discovery service Summon in the meantime. We will add some alternative non-Athens routes to resources via the AtoZ of Electronic Resources where we can.

Please contact us if you have problems accessing resources via athens@bcu.ac.uk and we will post here when the issue has been resolved.


Resolved : Problem with Athens logins

March 21, 2013

Resolved – if you are still having problems please contact us  on athens@bcu.ac.uk

There is currently an issue with logging in to Athens resources owing to related issues with our student records service, which seems to be mainly affecting off-campus access.  Our CICT colleagues are looking into this and will let us know when this is resolved.

athenserror

You should be able to access most e-journals and other resources (apart from e-books & market reports) via our discovery service Summon in the meantime.

Please contact us if you have problems accessing resources via athens@bcu.ac.uk and we will post here when the issue has been resolved.


Resolved: errors logging onto Proquest resources off-campus

March 13, 2013

We have become aware of errors accessing Proquest resources off-campus via Ato Z of Electronic Resources as a result of changes made their end- whilst we investigate further, we have temporarily re-routed links on this page to login via another route. 

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Links to resources via Summon will be unaffected by any of these changes.

If you still have problems getting through to resources via Ato Z of Electronic Resources, please let us know via athens@bcu.ac.uk and we will get back to you.

 


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